Frequently Asked Questions
Furniture & Custom Furniture
Walk-ins are welcome. However, booking anappointment allows us to serve you with the customfurniture building experience you deserve.
This varies depending on our current workload. Because every project that leaves our shop is handmade our wait times vary. If you need the piece by a specific date please let us know and we will do our best to accommodate you.
We offer local delivery and setup for custom projects in Windsor Essex County.
Local pickup for our custom projects is always an option.
Out of town? No problem! We will do whatever it takes to get your custom project to your home.
We do not do installations. We do however work with an insured third-party contractors that would be able to take care of any installation needs your custom project may have.
If a project requires electrical or gas components do you install that?
Any sort of electrical or gas components that need to be installed on one of our custom projects will not be supplied or installed in the finished product. We can always build the project to be able to accept these types of things, but we’re not able to install them directly.
For more information on this please view our Cosmetic standards:
https://www.michaeldifazio.ca/cosmetic-standards
We work for you! If you’re looking for the look and functionality of new material then we will use it. Although we try to minimize the use of new materials to keep our shop as eco-friendly and unique as possible.
Yes! We can have custom stains made to match other furniture, kitchen cabinets, chairs etc. For more complex finishes we send out the projects to one of our finishing partners to make sure we’re providing top quality customization. Custom stains and stain matching will increase the cost of your project. However We’ve got many stains here that we hope will fit your space wonderfully!
For more information on this please view our Cosmetic standards:
We do not. Unless it is a piece that has come from our shop.
We do not.
This would depend! Send me a message and find out. If it’s cool and if we can use it, I’ll most likely take if off your hands!
No. At this time we only sell materials as custom projects in our shop.
Direct payment, Cheque, Credit and Cash.
Our “Elephant in the Room” projects are crazy fun projects built by repurposing strange objects that have a cool story or are sentimental to our clients. Check out some of the projects on our Blog posts!
We’d love to hear about the crazy stuff you’ve got taking up space in your basement or garage that you’d like to see transformed into something unique and usable again in your home. Your Family and friends won’t be able to ignore it, they’ll always address your custom built Elephant in the Room!
We are a custom shop. Our showroom is filled with material and product examples of what we’re able to use to build your custom project. The only products that are available for purchase off our showroom floor are the products in our online store. If you’re looking for a specific type of furniture or piece, we would love to hear about it! Send us a message to experience what it’s like to build your own custom furniture with us!
Every project that leaves our shop will have it’s own pricing based on materials needed and the amount of labor we expect to use. Have an idea for a custom project? Send us a message so we can put together the project and pricing for you!
Not sure where to start?
Start with a conversation. Michael can point you in the right direction in about 5 minutes.
The Process is Easy
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Consultation
Tell us what you’re imagining — or come with nothing but a feeling. We’ll guide you through materials, finishes, and function until a detailed 3D illustration shows you exactly what you’re getting before a single piece of wood is cut.
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Build
We do the work from here, building your piece primarily from reclaimed materials and keeping you updated throughout so your vision stays on track from the first cut to the final finish.
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Delivery
When it’s ready, we come to you — bringing your piece to the door, setting it up inside, or sending one of our skilled contractors to install it properly — and we’d love to come back after to photograph the finished piece in your space.